ASL INTERNATIONAL LLC

Effective Date: January 1, 2026

ASL INTERNATIONAL LLC (“ASL,” “we,” “us,” or “our”) operates www.aslllc.us (the “Website”) and provides online retail services including home and kitchen products, food and beverage products, pet products, and used/refurbished electronics (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Website.

By using our Services, you agree to the practices described in this Privacy Policy.

📌 1. Personal Information We Collect

We may collect the following categories of personal information:

A. Contact Information

• Name
• Billing and shipping address
• Email address
• Phone number

B. Payment Information

Payments are processed securely through Shopify and authorized payment providers. We do not store full credit card numbers.

We may receive:

• Transaction confirmations
• Payment method type
• Partial card identifiers

C. Account Information

• Username and password
• Account preferences
• Order history

D. Transaction Data

• Products viewed
• Items added to cart
• Purchases, returns, exchanges
• Device used for purchase

E. Device & Usage Data

• IP address
• Browser type
• Device identifiers
• Cookies and tracking data
• Pages visited and interaction history

F. Communications

• Emails
• Customer service inquiries
• Reviews or feedback

⚙️ 2. How We Collect Information

We collect personal information:

• Directly from you when you place orders or contact us
• Automatically through cookies and analytics tools
• From Shopify and payment processors
• From fraud-prevention and security partners

🎯 3. How We Use Your Information

Order Fulfillment

• Process payments
• Ship products
• Manage returns
• Provide customer support

Fraud Prevention & Security

• Verify identity
• Prevent unauthorized transactions
• Monitor suspicious activity
• Protect against chargeback abuse (especially for used electronics)

Marketing & Advertising

• Send promotional emails (you may unsubscribe anytime)
• Display personalized advertisements
• Improve product recommendations

Legal Compliance

• Comply with state and federal laws
• Respond to lawful government requests
• Enforce our Terms of Service

🔗 4. How We Share Information

We may share your personal information with:

• Shopify (our ecommerce platform provider)
• Payment processors
• Shipping carriers
• Fraud prevention services
• Marketing and analytics providers
• Government authorities if legally required

We do not sell personal information in the traditional sense.

🏪 5. Shopify Relationship

Our Website is hosted by Shopify Inc. Shopify processes certain personal information to operate and improve the platform.

You can review Shopify’s Privacy Policy here:

https://privacy.shopify.com

If Shopify processes data for platform-level services, Shopify may act as an independent data controller for those specific services.

🍪 6. Cookies & Tracking Technologies

We use cookies to:

• Keep items in your cart
• Remember preferences
• Analyze site performance
• Support marketing campaigns

You may disable cookies in your browser, though some features may not function properly.

We recognize Global Privacy Control (GPC) signals where required under California law.

⚖️ 7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Request access to your personal information
• Request deletion of your personal information
• Request correction of inaccurate data
• Opt out of “sharing” for targeted advertising
• Limit use of sensitive personal information

To exercise your rights, contact:

📧 sales@aslllc.us
📞 +1 (657) 620-7736

We will verify your identity before processing requests.

We will not discriminate against you for exercising your rights.

🗄️ 8. Data Retention

We retain personal information as long as necessary to:

• Fulfill orders
• Comply with tax and accounting laws
• Prevent fraud (especially related to electronics sales)
• Resolve disputes
• Enforce agreements

🔒 9. Security

We implement commercially reasonable security safeguards.

• No website is 100% secure
• You transmit information at your own risk
• We recommend not sending sensitive information via unsecured email

👶 10. Children’s Privacy

Our Website is not intended for individuals under 13 years of age.

We do not knowingly collect personal information from children.

🌍 11. International Transfers

Your data may be processed in the United States.

If you access our Website from outside the U.S., you consent to U.S. data processing laws.

🔄 12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised “Effective Date.”

📞 13. Contact Information

ASL INTERNATIONAL LLC
1251 E Walnut St
Carson, CA 90746
United States

📧 Email: sales@aslllc.us
📞 Phone: +1 (657) 620-7736
🌐 Website: www.aslllc.us

ASL INTERNATIONAL LLC

Effective Date: January 1, 2026

📌 1. Overview

ASL INTERNATIONAL LLC (“ASL,” “we,” “us,” or “our”) values customer satisfaction while protecting our business from misuse and fraud. This policy explains eligibility for returns, refunds, replacements, and store credits.

📦 2. Standard Return Window (New Products)

Most new, unused, unopened products may be returned within 30 days of delivery.

To request a return, email sales@aslllc.us with:

• Order number
• Reason for return
• Photos (if applicable)

Returns sent without authorization may be refused.

✅ 3. Condition Requirements

Eligible returns must:

• Be unused and in original packaging
• Include all accessories, manuals, components
• Be free from damage, odors, or excessive wear
• Be securely packaged for return shipment

We reserve the right to deny or partially refund items not returned in original condition.

🚫 4. Non-Returnable Items

For safety, hygiene, and legal reasons, the following are final sale:

• Food, tea, coffee, consumable products
• Opened edible or beverage products
• Used pet hygiene products
• Clearance / liquidation / “as-is” items
• Gift cards

💻 5. Used & Refurbished Electronics

(Phones, Laptops, Computers)

Due to rapid depreciation and fraud risk:

• DOA / Not as Described claims must be reported within 7 days of delivery
• After 7 days, sales are final except where required by California law.

Eligible resolutions (at our discretion where permitted by law):

• Replacement
• Repair
• Store credit
• Refund

Not covered:

• Cosmetic wear consistent with used condition
• Buyer’s remorse
• Damage after delivery (drops, liquid, misuse)
• Software/account lock issues not caused by ASL
• Battery wear unless otherwise stated

Returned devices must:

• Have all accounts removed (iCloud/Google lock disabled)
• Not contain personal data
• Match serial number records

Devices returned locked may be refused or subject to service fees.

📸 6. Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

• Notify us within 48 hours of delivery
• Provide photos of:
• Product
• Packaging
• Shipping label

We may provide replacement, partial refund, or full refund at our discretion.

💳 7. Refund Processing

• Refunds are issued to original payment method
• Processing time: 3–10 business days after inspection
• Original shipping fees are non-refundable unless required by law

🚚 8. Return Shipping

• If ASL made an error → we cover return shipping
• Standard eligible returns → customer pays return shipping

⚠️ 9. Restocking & Deductions

We reserve the right to deduct reasonable costs for:

• Missing parts
• Damage
• Cleaning/testing (electronics)
• Repackaging

🔒 10. Chargebacks

We document serial numbers, shipment tracking, and product condition. Customers agree to contact us before initiating a chargeback.

📞 11. Contact

ASL INTERNATIONAL LLC
1251 E Walnut St
Carson, CA 90746

📧 Email: sales@aslllc.us
📱 Phone: +1 (657) 620-7736
🌐 Website: www.aslllc.us